WHAT TO DO WHEN YOU GET A NEGATIVE POST
R – Research the poster. Who are they? What happened?
E – Exhale…breathe in….repeat. It’s not the end of the world!
P – Post a reply that addresses their complaint.
L – Let them know you’ll correct the situation.
Y – Yell Hallelujah when it’s all over!
Owning it, no matter what is ugggghhhh… I know.
BUT, this is YOUR business in a world that moves at lightening speed.
You can get crushed super easy if you do nothing.
If you need help with this, email me and I will be happy to chat: firstname.lastname@example.org
Everything will be OK. Promise
One bad apple doesn’t spoil the whole bunch!